IT Support Lehigh Valley

How Outsourced Lehigh Valley IT Support Can Help Your Business Unlock Its Full Potential

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Cutting-Edge Solutions and Valuable IT Support Services for Lehigh Valley Small Businesses

Dealing with slow or malfunctioning IT is frustrating enough, but when you can’t get the support you need or the resolutions don’t effectively solve your issues, they go from annoying to damaging and potentially dangerous. These technology problems lead to downtime and inefficiencies, which, in turn, cause missed opportunities, dissatisfied customers, and an unproductive workforce. However, there’s a solution to eliminate these IT challenges and unlock your business’s full productivity potential.

Partnering with ETB ensures that you receive expert IT support that not only resolves your technology issues for good, but does it quickly and cost-effectively as well. Our team of certified professionals is available around the clock, 24/7/365, to provide prompt assistance whenever you need it for a fixed monthly price that is free of surprise charges. We understand the criticality of reliable IT infrastructure, and will strive every day to ensure your technology runs smoothly so you can focus on your core business operations and driving your company’s success.

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Why Choose ETB as Your Business’s IT support company?

At ETB, we don’t stop at simply ensuring your IT functions smoothly day to day. We help you unlock your full productivity and revenue potential with a comprehensive range of technology services that includes IT consulting, cloud solutions, cybersecurity, disaster recovery, and much more. Our decades of business technology experience enable us to optimize and support all aspects of your IT systems, allowing you to reap the benefits of continuously stable and streamlined operations.

With ETB as your trusted IT partner, you can rest assured that your technology challenges will be addressed efficiently with your goals and needs in mind. We are committed to providing proactive, reliable support and innovative solutions that drive your business forward. With our customized services and knowledgeable guidance, you can overcome your industry’s challenges, optimize operations, and achieve greater success now and in the long term.

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End-to-End Managed IT Solutions

A full suite of IT services and solutions to optimize your entire technology infrastructure

Experienced IT Consulting Professionals

A diverse team of consultants and engineers with a wide range of both technology and business experience

Predictable, Fixed-Rate Pricing

Service plans tailored to your needs for a more stable IT budget and improved ROI

Jargon-Free, Proactive IT Support

IT support that solves problems before they do damage, delivered by friendly experts who are dedicated to customer service

In addition to expert IT Support, ETB provides a wide variety of IT solutions and supplemental technology services

Managed IT Services

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IT Consulting

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VoIP Solutions

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Cloud Services

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Cybersecurity Solutions

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Microsoft Office 365

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Backup and Disaster Recovery

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Frequently Asked Questions

What are IT support services?

IT support services refer to technology services offered by a third-party company with the goal of promptly resolving technical issues and providing assistance to technology users to reduce downtime and maintain productivity.

What should I look for in an IT support provider?

When looking for an IT support provider, it is advisable to select one that does not operate on a break-fix model. A break-fix support company will only attend to issues to close the request ticket as soon as they can, while a genuine IT support provider will strive to identify and address the root cause of problems, thus preventing issues from recurring.

How much do IT support services cost?

The cost of IT support will vary depending on the size and complexity of your IT system. Support for a smaller and less complex IT system will generally cost less than support for a larger and more complex system. However, even for a larger and more complex IT system, our IT support services are likely to be more cost-effective than continually expanding your IT team to accommodate your growth. Additionally, with us, you only pay for the services and solutions you utilize, making our IT support more cost-efficient.

We stand by our promises, but you don’t have to take our word for it. See what ETB’s satisfied customers say about working with us:

“ETB Services has provided network services to the Timothy School for over 20 years. As we've grown they've helped us every step of the way. Our staff appreciates the prompt professional service we receive from ETB and I appreciate the fact that I don’t hear any complaints about their services. That is a beautiful thing.”
Tom Gervasi, Business ManagerTimothy School
“Our experience with ETB has been nothing short of exceptional! Their top-quality work, along with their industry knowledge and friendly staff makes bringing our computer needs up to par an enjoyable and profitable experience. We at the Vincent Giordano Corporation highly recommend the employment of ETB Services.”
Guy Giordano, President Vincent Giordano Corporation
“All is good here. Have appreciated the attentive and professional help from your guys. You have a good group there!”
Shirley ElrodCenter for Loss and Bereavement
“Looking forward to another great year together. Please let all of your staff know how much we appreciate and respect their work!”
Business ManagerPrinceton Windrows

We work as your IT partner and a virtual extension of your Lehigh Valley business, so expert help with your technology problems is never more than a call or click away

Contact ETB today and start benefiting from expertly managed and optimized IT as soon as possible

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