Our Team

Erik Barnshaw

Erik Barnshaw

Erik began his career in the field of Information Technology in 1996 while working for the Methacton School District, setting up computer labs and expanding networks within the various school locations. In 2002, after gaining several years of experience working with other IT firms, he started ETB Services, Inc. Erik has over 15 years of hands-on experience building, maintaining, and troubleshooting networks. He holds a Bachelor of Science Degree in Information Technology from Peirce College in Philadelphia and holds MCP certification from Microsoft. While staying current in business technology trends through self-study, peer groups, and hands on training sessions with our vendors, he has been able to grow ETB to more effectively serve our customers and support the local community.


Peter Koop

Peter Koop

Pete joined ETB Services, Inc. in 2007 after performing all in-house IT functions for a local small business with 18 employees, 3 servers, and 20 workstations. Pete is a motivated self-starter with over 10 years of firsthand experience in the IT field. His excellent troubleshooting skills and natural enjoyment of figuring things out enable him to resolve the most difficult and unusual IT issues. Pete's superior technical skills and initiative recently earned him a promotion to the position of Senior Network Administrator. We are excited to see him excel in his new role and know he will continue to serve our customer base with unmatched talent.


Karen Barnshaw

Karen Barnshaw

Karen joined our ETB team as the Director of Marketing in 2011. After many years of experience in a corporate environment, Karen was ready to expand her talents into the small business community. She holds a Bachelor of Science Degree in Marketing from Syracuse University. Her past positions in Marketing, Advertising, Sales, Purchasing, and Management have prepared her for her "Jack of All Trades" role at ETB Services, Inc. She is an integral part of our team, steering our growth and communications with our customers, vendors, and business partners. Karen's customer-centric approach to business is a perfect fit for our culture at ETB Services, Inc. She is always open to new ideas and welcomes your feedback.