Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices.
Advancements in business IT have always been driven by a need to get more done, in less time. It used to be about how fast your employees’ computers were, but as more tasks are moved to the cloud, companies like Google are finding new ways to improve how those services are delivered.
Whether for work or entertainment, we use our phones and our computers to spend time on websites daily. As such, Microsoft has revealed a new feature as part of its plan to bring Android phones into the world of Windows 10.
According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market share in 2016. Windows PCs have a similarly robust 84 percent of the desktop operating system market share worldwide.
When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue.
Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on.
Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business.
With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever.
For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive or any other cloud platform.
24 hours seem to pass by in the blink of an eye, especially if you’re a small-business owner. In order to stand a chance against your competition, the last thing you should do is bury yourself in a mound of endless emails. With the following Gmail tips and tricks, you’ll be able to spend less time with your inbox and more time driving business growth.
There’s a reason malware makes the headlines on the internet almost every day: its impact on business has proved devastating. Nearly one million new strains of malware are being developed each day, which goes to show how popular of a weapon it is in a hacker’s arsenal.