How to avoid your own Delta IT disaster

2016september14_businesscontinuity_cEarlier this year, thousands of Delta passengers worldwide were grounded due to a power outage that halted critical IT operations. This was a huge problem not only for the many delayed travelers, but also for the airline company itself. Within three days, the airline company cancelled around 2300 flights and paid over millions of dollars in downtime costs.

Master your next Powerpoint presentation

2016september13_office_cBack in the prehistoric ages, Neanderthals resorted to cave drawings to tell bedtime stories or to announce marriages. Microsoft PowerPoint is the modern-day equivalent of cave art; the objective remains unchanged, but its efficiency can be questionable.

Apple announces iOS 10 release date

2016september12_iphone_cApple loves dramatic product reveals, and unfortunately that often means long wait times for new devices and software. Consumers have had plenty of opportunities to read about how great iOS 10 is, albeit with no official release date to accompany it.

Android Nougat’s top 9 features

2016September9_AndroidPhone_CWhat gets you out of bed each day? Is it the smell of freshly-brewed coffee or the sounds of bacon sizzling on the pan? Now apply this toward smartphones: What gets you really worked up? Could it be the new, sleek design or its upgraded selfie camera? Regardless of the reason, we are all drawn to novelty like moths to a flame.

How Fantom is haunting unsuspecting users

2016September7_MicrosoftWindowsNewsAndTips_CThe heart of a lady is not easily won; a man can’t rely on his looks or wallet to make a girl fall head over heels. He must charm his way into her heart. Let’s say that a computer user is the woman, and that ransomware, the man, is the dreamboat that has worked his way through all the woman’s defenses.

Keep your Dropbox secure

2016September2_Security_CThe next time you visit Dropbox.com, you may be asked to create a new password. Why? Back in 2012 the cloud storage firm was hacked, and while it thought only email addresses had been stolen, new evidence has come to light that user passwords were compromised, too.

Work together with Dropbox’s new tool, Paper

2016August30_Web&Cloud_CDespite a relatively no-frills platform, Dropbox has remained one of the most recognizable names in cloud storage. Apparently after nearly ten years in the market, it’s ready to move on to bigger and better things. Titled ‘Paper,’ the company’s newest service will take direct aim at Google Docs and Office 365 by offering real-time document collaboration and editing.

Erik’s Editorial Corner

I have a friend who travels quite a bit for work. The good news is he uses it as an opportunity to visit with friends and family along the way. The bad news is that means he still has a lot of reports to complete from wherever he lands.

One of the things he mentioned to me was that when he was visiting, it was a challenge to complete these reports because the people he was visiting kept talking to him.

Twitter reveals new SMB dashboard app

2016August29_SocialMedia_CThe ocean has a strange way of making you feel so small; so does a Twitter account with virtually no followers. It does become quite hard for your small- to medium-sized business to establish a strong online presence when they are surrounded by singers and supermodels with their own collection of trending hashtags.

Best Options for CRM Software in 2016

2016August26_BusinessIntelligence_CAs the saying goes, “absence makes the heart grow fonder.” If oceans were to separate you from your loved ones, what would you do? Would you communicate as much as you used to? Would you still check in from time to time? Now, apply this sentiment to your business; what would happen if communication with your customers broke down? Following up on orders or keeping track with progress would become a nightmare – it’s time for CRM software to save the day:

Since every business differs in terms of size, there is no one-size-fits-all when it comes to CRM. Thus, varying corporate sizes require unique CRM software that best addresses requirements.